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Service Delivery

Service Delivery

News from National

June 16, 2009 - The 2009 Family Strengthening Awards Competition Kicks Off June 17th, 2009!
Recognizing Annie E. Casey’s value statement that “children do well when families do well – and families do better when they live in supportive communities,” we are pleased to kick off this year’s award cycle in search of 10 pace-setting agencies that demonstrate intentional efforts and yield effective results in engaging “parents as partners.”
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June 10, 2009 - New! Fundamentals of Youth Protection Online Training Released
This week Big Brothers Big Sisters of America is releasing its new online course titled "Fundamentals of Youth Protection" (SD00198). The course is fundamental to managing the risks of one-to-one mentoring and building strong, high quality relationships in Big Brothers Big Sisters programs, and therefore is a key component of Big Brothers Big Sisters Program Manager and Service Delivery staff certification process.
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June 9, 2009 - Ready? Set…Evaluate!
The much anticipated new Outcomes Measure is finally ready for use, and program managers of AIM agencies can register now for the first wave of implementation webinar trainings (Stage I).
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Tools / Support Services 

SoR Documents and Training Materials - All documents and training materials for implementing the SoR measure can now be downloaded (including a NEW audiocast for non-AIM agencies using SoR for the first time!) here.

Volunteer Orientation and Training Materials - These materials address the keys to success and child safety and support orientation, training and coaching throughout the match, allowing for customization of information to meet the needs of each volunteer.    

Community-Based Orientation Materials

School-Based Orientation Materials

Quick Links

Volunteer and Parent Orientation Materials

Program Managers & Adjunct Trainers

Service Delivery Job Descriptions and Interview Guides

Program Certification

Onboarding Program Staff-Training Materials

Little Moments. Big Magic.