In the 2007 – 2010 Nationwide Strategic Direction we crystalized our values about people – That our people are the key to our success and high quality service and that we have an obligation to provide continuous learning and development opportunities to help them perform well and navigate organizational changes. Certification for Program managers and Program staff provides:

• A systematic approach for achieving functional competency, quality and managing risk
• Improved management skills for your management team
• Competency development that can lead to job satisfaction and career progression
• Opportunities for targeted staff development for high performers

Effectively implemented, program certification should lead to:

• Staff retention
• Increase in Average Match Length and Retention Rate
• Improved outcomes for youth

We hope you will review the learning activities that are part of the certification process and plan to get started on certification soon.

Program Certification Chart