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Full Schedule of Sessions
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Schedule at a Glance

Sunday, June 23
Preconference Meetings/Sessions
9:00am – 4:00pm NHAC Meeting
9:00am – 4:00pm Program Manager Certification: Establishing a System of Youth Protection
NOTE: PLEASE REGISTER FOR THIS THROUGH IMPACT U
Monday, June 24
National Board Events
12:15pm - 1:45pm National Board Lunch with AAAC, NHAC & NAAC
8:00am - 4:00pm Native American Advisory Council
8:00am -4:00pm African American Advisory Council
8:30am - 4:30pm
Program Manager Certification: Program Management in Action
NOTE: PLEASE REGISTER FOR THIS THROUGH IMPACT U

9:00am – 2:00pm Nationwide Hispanic Advisory Council Meeting
1:00pm - 2:15pm JJI Pilot Affinity Meeting
1:00pm - 5:00pm CDO Meeting
1:00pm - 5:00 pm
LAA CEO Summit
2:30pm - 3:45pm NA (NA5) Affinity Meeting
2:30pm - 4:00pm Lessons Learned from the Juvenile Justice Initiative: Building Capacity to Serve Juvenile Justice Youth
4:00pm - 5:30pm MMP(JJ2) Affinity Meeting
5:30pm - 7:30pm Welcome Reception: Sponsored by Beiersdorf
8:00pm - 9:30pm MLAA Meeting
8:00pm - 9:30pm SMAA Meeting
Tuesday, June 25
National Conference Day One
7:30am – 8:15am

BREAKFAST SESSIONS:

New Agency CEO Meet and Greet (Hosted by NLC CEOs)
Audience: New CEOs

Description:
This time allows for new CEOs to network with your peers, create new relationships and discuss challenges and opportunities in your agencies. This session will be informal allowing for unscripted dialogue.

New Agency Board Member Meet and Greet
Audience: New Board Members

Description:
This time allows for new agency board members to network with your peers, create new relationships and discuss challenges and opportunities in your agencies. This session will be informal allowing for unscripted dialogue.

8:30am – 9:30am

OPENING SESSION:
Room: Grand Ballroom

Description:
The official kick-off of the national conference will feature comments from local elected officials, Dave Ryan the local agency CEO, opening comments from Charles Pierson, president and CEO of Big Brothers Big Sisters of America and special entertainment.

9:45am – 10:30am

THOUGHT LEADER SESSION
Room: Grand Ballroom

Description:
This session will feature presentations from three industry leaders on topics intended to stretch the thinking of participants.

10:45am – 12:15pm

Thought Leader Breakouts

Description:
Participants will have the opportunity to participate in a breakout led and facilitated by one of the Thought Leaders.

Paul Tough: Staying True to our Vision

Paul Tough, author of How Children Succeed, presents an important lesson in staying true to our vision that all children achieve success in life. Tough argues that the qualities that matter most have less to do with test scores and more to do with character and skills -- perseverance, curiosity, conscientiousness, optimism and self-control. As more funding organizations look at grades as the only success metric, Tough challenges us to stay true to our vision and accountability to help children succeed in a holistic way, including education, behavior and socio-emotional health.

Steve Pemberton: Building Brand Relevance

Steve Pemberton, divisional vice-president, chief diversity officer of Walgreen's, and author of A Chance in the World, will share the story of his childhood with a troubled mother, adolescence in foster care, and teen years with a caring adult who believed in his success. His experiences are the foundation of his understanding of why organizations – for-profit and nonprofit—that serve our communities must make changes needed if we are to remain relevant in our mission and our work.

Larry K Brentro: Hearing the Voice of those we Serve

Larry K. Brendtro, PhD, president of Reclaiming Youth International, a nonprofit organization serving children who face challenges with family, school, and community, will in his presentation demystify the myth that some youth are beyond our reach and will explore how powerful mentoring relationships can help all children facing adversity turn from problem pathways that lead to violent and self-defeating life outcomes. As more of the children we serve face higher individual and environmental risk factors, it because increasingly important for agency and program leaders to advance their work with higher-risk youth and how program staff can integrate practical methods for emphasizing pro-social behavior and values, and trauma-informed practices into our mentoring program.

12:30pm – 1:15pm NETWORKING LUNCH
Room: Grand Ballroom
1:15pm – 2:00pm

Charles Pierson organizational vision – gold and pinnacle Awards presentation
Room: Grand Ballroom

Description:
In this session the NLC will present the Gold and Pinnacle awards to local agencies who have been successful in revenue and growth goals. It will then transition into the Network Vision address from national president and CEO, Charles Pierson. The session will also include a match who will share their personal stories.

2:15pm – 4:15pm

STRATEGIC BREAKOUTS

How to Find, Attract & Recruit the Right Board Members
Audience: Board Members, CEOs

Description:
Nothing is more important to the health and sustainability of your agency than getting diverse, highly qualified, engaged, skilled, enthusiastic people to serve on your board.

This engaging and practical session features an agency board that has learned how to attract, recruit and retain qualified diverse board members. It is facilitated by Vernetta Walker, Vice President of Consulting & Training from BoardSource and their leading expert on board diversity and inclusion.

Why Board Members Become Disengaged and What to Do About It
Audience: Board Members and CEOs

Description:
Are your board meetings inspiring, productive, and efficient? Or are they tedious, unproductive, and dominated by one or two people? Do they leave your board members wondering why they volunteered in the first place? In order to engage and challenge successful people, you need to learn how convert their collective wisdom and perspectives into value through conscious practices.

Join Susan Decker, a senior governance consultant for BoardSource [and one of their most requested consultants] for a provocative, nuts-and-bolts conversation about how to engage, retain and capitalize on board talent.

Five Best Kept Secrets of a Winning Culture and How to Make it Happen
Audience: CEOs and VPPs

Description:
Culture may take top honors as the most mysterious and difficult-to-get-your-arms-around lever of organizational performance. Most businesspeople dismissed it as soft stuff— until leaders like Herb Kelleher started getting attention for the successes Southwest Airlines enjoyed, especially in adverse economic times. Organizational culture is far from fluff. It’s potentially the most powerful engagement tool at your disposal. This session explores what a winning culture looks like, the steps for creating one, and the pitfalls into which even the most well- intentioned leaders can fall. This session will be facilitated by Ron Schrader from Ron Schrader Consulting.

Change for Good: Championing Standards and SDM in Your Agency
Audience: CEOs and VPPs

Description:
In reality, maintaining the status quo isn’t all that exciting (or effective), is it? Wouldn’t you rather change, grow, and become more effective in serving the children of your community? In this session, you will hear from experts and work alongside your peers to confidently champion the upcoming changes in your agency – SDM, Standards and the new CRM - regardless of your position today. You’ll leave with tools and plans for implementation, be challenged to take responsibility for championing the changes and contribute to community knowledge-sharing throughout the network.

Achieving Relevance in Communities of Color: The Leadership Imperative
Audience: Board Members, CEOs, CDOs, VPPs

Description:
It’s a fact. In order for agencies to be sustainable, they must be embraced by the communities they serve as essential partners. They must be “relevant”. This session is about what it means to be “relevant”… and what is required from leadership to build the level of trust and value in communities of color so that your agency is invited to the table in addressing critical youth development issues. This session is designed around “lessons of experience” that have been learned from Big Brothers Big Sisters agencies who have struggled to become relevant in communities of color and have significantly moved the needle.

Communicating Big Brothers Big Sisters Impact
Audience: Board Members, CEOs, CDOs, VPP

Description:
The ability to understand and communicate our impact effectively is fundamental to our strategy. To leverage our position as a mission-driven, results-oriented and improvement-directed leader in the youth development field, we must effectively convey the impact of our service delivery model. Additionally, our staff must understand the connection between their work and how it affects these positive results. Participants in this workshop will explore the latest analyses conducted with national YOS data, and they will learn how to complement those results using their own local data. Exciting new tools and tips will be shared to help message our impact and improve survey compliance.

The Power of a Unified CRM: How does CRM impact your view of your organization? Audience: CEOs, CDOs, VPP

Description:
The Constituent Relationship Management (CRM) system is the unified platform for service delivery and fund development to lead the way in mentoring. What does that mean for you in your agency? In this session, you will have the opportunity to see a 360° view demonstration of a constituent and discuss how this platform will enable growth in your organization’s effectiveness. You will leave this session with a top down view of how CRM cuts across all those who interact with Bigs, Littles, donors and other supporters and a better understanding of how CRM will become part of the flow of your work.

We will explore in small groups how this impacts the fund development and the service delivery functions.

Leveraging Our Cause to Build the Brand: A Partners Perspective
Audience: Board Members, CEOs, CDOs

Description:
Learn how to work with corporate brands to develop a cause marketing campaign that has sustainable rewards. Beiersdorf (Nivea products), which has invested more than $1 million with Big Brothers Big Sisters since partnering with us in 2008, recently took a new approach that resulted in a cause marketing program that has yielded mutually beneficial positive outcomes. Beiersdorf sales and marketing leaders will lead this session to describe the program and help you understand how you can implement a similar strategy with your cause marketing partners.

Title: Advocacy 101: Maximizing Efforts With Your Elected Officials
Audience: Board Members, CEOs, CDOs

Description:
Do you have limited experience in grassroots advocacy? Are you ready to get started or take it to the next level? In this session, you will learn from leading strategic and political change consultants how to implement the key “must do” items for engaging effectively with your elected officials. Along with your peers, you will plan out how to maximize the role your agency plays in advocacy.

Building Readiness to Serve Truant and Adjudicated Youth
Audience: CEOs, VPPs

Description:
This session is focused on assessing your readiness to serve high-risk youth and review what capacity needs to be built. The session will feature a case study of how a local affiliate (Lone Star) prepared their agency to serve truant and adjudicated youth. The case study will provide strategies employed and lessons learned.

2:15pm – 5:15pm JJ Advisory Board Meeting
4:30pm – 5:30pm

Connection Sessions

Description:
This time is designed for participants to have small group or personal conversations with agency leaders to showcase programs and promotions that could enhance how agencies do business, partner with national corporate partners and use the latest technology. The hour will be broken up into three- 20 minutes sessions allowing for participants to visit up to three information sessions.

Infusing School-Connectedness Strategies in Mentoring to Reduce Truancy and Prevent Drop-Out
Audience: CEOs, VPPs

Description:
Keeping youth engaged in the school system has been found to reduce truancy and prevent drop-out. But how can mentoring programs promote school-connectedness within the traditional mentoring model? This session will feature a facilitated discussion with key staff from a local affiliate (Lone Star) on how they were intentional in their work and integrated a focus on reducing truancy through educational support.

6:00pm – 7:30pm NETWORKING RECEPTION
Offsite location: Seawell Grand Ballroom
7:30pm – 9:30pm

AWARDS GALA
Offsite location: Seawell Grand Ballroom

Description:
The Awards Gala, hosted by Kate Snow is where we roll out the red carpet and celebrate exceptional individuals, agencies and national/ local corporate and foundation partners. Participants will not want to miss this lively event with entertainment, celebrity guests and presentation of the National Bigs of the Year. The event will take place in an amazing setting with views of the city of Denver and the Rocky Mountains.

Wednesday, June 26
National Conference Day Two
6:00am – 7:00am Yoga with Kathi Perry
7:45am – 8:45am TABLE TOPIC BREAKFAST DISCUSSIONS:
9:00am – 9:30am BIG BROTHERS BIG SISTERS ANNUAL MEETING
Room: Grand Ballroom
9:30am – 10:15am GENERAL SESSION
Room: Grand Ballroom
10:30am – 12:30pm JJI Advisory Board Meeting
10:30am – 12:30pm

BREAKOUT SESSIONS

How to Find, Attract & Recruit the Right Board Members
Audience: Board Members, CEOs

Description:
Nothing is more important to the health and sustainability of your agency than getting diverse, highly qualified, engaged, skilled, enthusiastic people to serve on your board. The job of building a board is about more than just filling slots. It is about being strategic in the way a board looks at its composition related to its responsibilities and the needs of the community it serves. It also means firing non-performing board members in ways that don’t cause pain- to them or to your agency.

This engaging and practical session features an agency board that has learned how to attract, recruit and retain qualified diverse board members. It is facilitated by Vernetta Walker, Vice President of Consulting & Training from BoardSource and their leading expert on board diversity and inclusion.

Why Board Members Become Disengaged and What to Do About It
Audience: Board Members, CEOs

Description:
Are your board meetings inspiring, productive, and efficient? Or are they tedious, unproductive, and dominated by one or two people? Do they leave your board members wondering why they volunteered in the first place? Recruiting a highly qualified, committed, connected diverse board is only part of the battle. In order to engage and challenge successful people, you need to learn how convert their collective wisdom and perspectives into value through conscious practices.

Join Susan Decker, a senior governance consultant for BoardSource [and one of their most requested consultants] for a provocative, nuts-and-bolts conversation about how to engage, retain and capitalize on board talent.

Change for Good: Championing Standards and SDM in Your Agency
Audience: CEOs, VPPs

Description:
In reality, maintaining the status quo isn’t all that exciting (or effective), is it? Wouldn’t you rather change, grow, and become more effective in serving the children of your community? In this session, you will hear from experts and work alongside your peers to confidently champion the upcoming changes in your agency – SDM, Standards and the new CRM - regardless of your position today. You’ll leave with tools and plans for implementation, be challenged to take responsibility for championing the changes and contribute to community knowledge-sharing throughout the network.

Achieving Relevance in Communities of Color: The Leadership Imperative
Audience: Board Members, CEOs, CDOs, VPPs

Description:
It’s a fact. In order for agencies to be sustainable, they must be embraced by the communities they serve as essential partners. They must be “relevant”. This session is about what it means to be “relevant”… and what is required from leadership to build the level of trust and value in communities of color so that your agency is invited to the table in addressing critical youth development issues. This session is designed around “lessons of experience” that have been learned from Big Brothers Big Sisters agencies who have struggled to become relevant in communities of color and have significantly moved the needle.

Communicating Big Brothers Big Sisters Impact:
Audience: Board Members, CEOs, CDOs, VPPs

Description:
The ability to understand and communicate our impact effectively is fundamental to our strategy. To leverage our position as a mission-driven, results-oriented and improvement-directed leader in the youth development field, we must effectively convey the impact of our service delivery model. Additionally, our staff must understand the connection between their work and how it affects these positive results. Participants in this workshop will explore the latest analyses conducted with national YOS data, and they will learn how to complement those results using their own local data. Exciting new tools and tips will be shared to help message our impact and improve survey compliance.

The Power of a Unified CRM: How does CRM impact your view of your organization?
Audience: CEOs, CDOs, VPPs

Description:
The Constituent Relationship Management (CRM) system is the unified platform for service delivery and fund development to lead the way in mentoring. What does that mean for you in your agency? In this session, you will have the opportunity to see a 360° view demonstration of a constituent and discuss how this platform will enable growth in your organization’s effectiveness. You will leave this session with a top down view of how CRM cuts across all those who interact with Bigs, Littles, donors and other supporters and a better understanding of how CRM will become part of the flow of your work.

We will explore in small groups how this impacts the fund development and the service delivery functions.

When Bad Things Happen to Good Agencies
Audience: Board Members, CEOs, VPPs

Description:
What do you do when a crisis hits? Do you have your “house in order?” How do you deal with news stories and the media? What can you do when bad things happen to a neighboring agency and it’s in the news? How and when do you involve the National Child Safety team? This session provides an opportunity for you to work through a case study from one of our agencies and to hear from our child safety, media and legal experts on understanding and preparing for a crisis situation.

Playing Well With Others for Kids’ Sake
Audience: CEOs, CDOs, VPPs

Description:
Private and public partners are challenging non-profits to partner in applying for grants and offering services. Several Big Brothers Big Sisters agencies have begun partnering with Boys & Girls Clubs and other youth-serving organizations in their communities. It’s something National Conference sponsor Comcast NBCUniversal applauds. As part of its commitment to provide leadership training, Comcast NBC Universal is hosting this unique workshop to illustrate how agencies benefit from playing well with others. Big Brothers Big Sisters of Metropolitan Chicago President and CEO Art Mollenhauer joins executives from Comcast NBCUniversal and some of the company’s other nonprofits to share strategies for partnering for the sake of our kids.

12:45pm – 1:45pm Lunch
Room: Grand Ballroom
2:00pm – 3:15pm

Why Reunite Now? Reunite Now and Sustainability Session.
Offsite Location: Allie's American Grill

Description:
How can reuniting with alumni help agencies sustain growth? Hear from former Big Sister of the Year Margaret Bernstein, Cleveland Plain Dealer columnist; former Little Brother Darrin Smith, two-time Super Bowl champion, and other alumni who are making significant contributions to the organization. Learn first-hand from agencies that are incorporating alumni boosters in their fundraising and recruitment strategies.

3:15pm – 4:15pm

Achieving High Quality Match Support with Higher Risk Populations.
Audience: CEOs, VPPs

Description:
We know the key to strong mentoring relationships is having high quality match support specialists. So how do you keep staff members engaged and equipped to best serve higher risk youth? This session will feature a facilitated discussion with key staff from a local affiliate (Lone Star) on how they implemented strategies to drive high quality match support.

3:30pm – 5:00pm

BREAKOUTS

Corporate Engagement: A New Era in Big Brothers Big Sisters Collaborative Success
Audience: Board Members, CEOs, CDOs

Description:
To effectively unlock the “Power of One,” it is imperative for us to unite as one voice with our corporate partners in order to achieve greater success at both local and national levels. How can we achieve maximum effectiveness? Why it is critical for national corporate partnerships to have the support of our agencies? How do events and sponsorships play a key role in the cultivation and development of long-term mutually beneficial corporate relationships? In this session, we will work together to understand and take away implementation plans for corporate partnerships. We’ll explore how you as an agency leader can best engage this department and showcase a few mutual wins to better understand what works and what doesn’t. We will also discuss how you can benefit from the incentive-based, NLC approved, revenue-sharing and relationship strategy with current and emerging corporate partners.

Increasing your Partnership Intelligence IQ
Audience: Board Members, CEOs, CDOs

Description:
Developing trusting relationships while accomplishing mutually beneficial objectives are the keys to partnership intelligence. How do you successfully build relationships and deliver on the aligned objectives? In this session, you will have the opportunity to review the results of your Partnering Quotient Assessment that will be completed pre-conference. You will learn about your strengths, challenges and opportunities to improve current and future partnerships. This session will be facilitated by a consultant from Partnership Continuum, whose founder, Stephen M. Dent, wrote Partnering Intelligence: Creating Value for Your Business by Building Strong Alliances.

Creating Impact Through Relationships
Audience: CEOs, CDOs

Description:
In a world that revolves around emails, texts, status updates and Tweets, how do we break through the noise to develop great relationships with our event supporters? In this session we will hear from Event360, one of the premier thought leaders in the peer to peer fundraising industry, and learn how technology can help and hinder our relationships, how mission and impact are the cornerstone of great constituent relationships, and how to best engage our supporters on a year round basis.

Ensuring Child Safety as Priority #1: From Top to Bottom.
Audience: Board Members, CEOs, VPPs

Description:
In the wake of recent high profile child sexual abuse cases involving Penn State and other youth-serving organizations, learn from experts in the field of child protection and risk management how to lead from the top on this critical issue to ensure that child safety and well-being are your Board of Directors’ and your CEOs number one priority.

Roll Up Your Sleeves and Build Your Assets with Federal, State and Local Public Funding Sources
Audience: CEOs, CDOs

Description:
If you are seeking to learn about federal, state and local funding sources that are available to support programs in the youth development sphere, this session is for you. Using current examples to generate your implementation plans, you will learn how Big Brothers Big Sisters State Associations have creatively tapped into funding sources from all three levels of government to advance asset- and coalition-building strategies. You will work through a process to build your own funding and advocacy strategy with advice from national experts.

What’s in a Name? Fidelity to the Big Brothers Big Sisters Brand
Audience: CEOs, VPPs

Description:
Our brand is more than our logo: our brand is our Standards of Practice, our service delivery system and our models. Fidelity to all three is critical to child safety and overall network success. In this session you will dive deeper into what we mean by brand fidelity so that you and your peers can create a link between our brand and each function within your agency. You will examine where your agency stands in relation to brand fidelity and work with peer leaders on what it takes to “Advance the Brand” in your agency.

How Successful Non-Profits Develop and Retain Future Leaders
Audience: Board Members, CEOs

Description:
Your agency’s future depends on the quality of its leaders. Learn about a practical, step-by-step approach to building your agency’s leadership bench strength so that when transitions are necessary, leaders at all levels are ready to answer the call. This approach can be used by agencies of any size and budget and without disrupting day-to-day work. This session is led by Kirk Kramer, one of the authors of Bridgespan’s recent book, “Nonprofit Leadership Development: What’s Your Plan A for Growing Future Leaders,” which is based on Bridgespan’s research of leadership development best practices in the for-profit and non-profit sectors. You will leave the session with practical tools and tactics for implementing Plan A in your agency, including a copy of the book and access to more tools on Bridgespan’s website.

Innovating for Scale – What’s New?
Audience: CEOs, VPPs

Description:
Establishing relevance in our communities requires impacting what matters and it will also require innovation. Evidence indicates that organizations that participate in research and development activities are more sustainable in the long run. Come to this workshop to learn about the various innovation initiatives being led by the national office in collaboration with key investors and affiliates. New ideas in service delivery and evaluation will be shared and agency leaders will learn about important guidelines to follow when planning for and executing innovation of their own.

Race Matters or Does it? Mentoring Boys of Color
Audience: CEOs, VPPs

Description:
Enjoy a mini private screening of the documentary, American Promise, which premiered at the 2013 Sundance Film Festival. The film spans 12 years as two African American families allow cameras to document their sons’ struggle to come of age when dealing with issues of race, class and opportunity. Then participate in a provocative and personal panel discussion with filmmakers Michèle Stephenson and Joe Brewster who will join African-American and Hispanic Little Brothers and Big Brothers to discuss the realities of mentoring boys of color. Also on the panel, award-winning poet, actor and writer Carlos Andrés Gómez, author of Man Up: Cracking the Code of Modern Manhood and Big Brothers Big Sisters of America Hispanic Mentoring Director Ruben Ortiz. Gather first-hand and research-based insights into how race factors into what it takes to mentor boys of color.

4:15pm – 5:00pm

Using Market Research to Recruit High-Performing Mentors for Higher Risk Youth
Audience: CEOs, VPPs

Description:
This session highlights how market research and mentor evaluation strategies can drive recruitment and retention of high-performing mentors. This session will feature a facilitated discussion with key staff from a local affiliate (Lone Star) on how they implemented strategies to recruit high performing mentors.

6:00pm – 8:00pm

ALUMNI RECEPTION

Offsite Location: The Tavern Downtown

Description:
This lively reception will give conference goers a chance to experience a bit of local flavor at The Tavern Downtown, just a short walk from the hotel. During this roof-top event with a backdrop of downtown Denver and a panoramic view of the Rocky Mountains, guests will be celebrating alumni participants of the program, their success and the successes of the organization.

7:00pm - 8:30pm
LAA Social
Offsite Location: Corner Office
1401 Curtis Street
Denver, CO 80202
8:30pm – 9:30pm LAA Coffee & Dessert with Charles
Thursday, June 27
National Conference Day Three
6:00am – 7:00am YOGA with Kathi Perry
7:30am – 8:30am MLAA Coffee Conversation with Charles
8:30am – 9:30am

CHAMPAGNE BREAKFAST

Room: Grand Ballroom

SMAA Breakfast with Charles

9:45am – 11:00am

CONVERSATIONS with CHARLES PIERSON, SENIOR LEADERSHIP AND KEY MEMBERS OF NLC

Room: Grand Ballroom